How do I order my first card?

Published on
June 30, 2023
Published by

How do I order my first card?

Physical card

Step 1: Order Your Card

To order your physical card, open the Cards tab in the app. You will see an option to "ISSUE PHYSICAL CARD." Simply click on this option, and your card will be ordered. Please note that it may take a few hours for your card details to be displayed.

It's important to note that the card does not require a minimum balance.

Step 2: Activate Your Card

After 1-2 business days, your physical card will be ready to activate. To activate your card, open the Cards tab in the app, click on the Physical Card option, and select "Activate". You will then be prompted to set a PIN for your card. Once you've completed these steps, your physical card is ready to use. You may add the card to the wallets.

Step 3: Receive Your Card

After you've activated your card, it typically takes 5-10 business days for your card to be delivered. If you haven't received your card after 10 business days, please reach out to our support team via the app or email.